We’re here to help! Explore our FAQs for answers about our products, customization options, ordering process, and more. If you don’t find what you’re looking for, feel free to contact us—we’re happy to assist.
General Questions
We specialize in custom-designed grave markers, metal memorial wall art, keepsakes, and more, all crafted to honor your loved ones in a meaningful way.
Our products are made using high-quality, durable materials, such as premium metal for wall art and grave markers. We use advanced printing techniques to ensure vibrant, lasting designs.
Yes! Most of our products can be customized with names, dates, photos, and special messages. We also offer fully custom designs through our Custom Design Services.
Custom Design Services
Our Custom Design Service includes a consultation to discuss your vision, up to three design concepts, two rounds of revisions, and a final digital proof for your approval before production.
Prices start at $99 for basic customizations and range up to $300 for advanced, highly detailed designs.
The timeline varies depending on the complexity of the design, but most custom designs are finalized within 3-5 business days.
Returns and Revisions
We stand behind our quality. If there’s an issue with your order, please contact us within 7 days of receipt for assistance. Custom products are non-refundable unless they arrive damaged or with errors.
Changes to orders can be made within 24 hours. Custom designs may incur additional charges if revisions are requested after the design has been approved.
Ordering and Shipping
You can order directly through our website by selecting a product and adding your personalization details. If you choose a fully custom design, please add the Custom Design Service to your cart.
Currently, we ship within United States. If you’re outside these areas, please contact us for options.
Standard orders typically ship within 2-3 business days after approval. Custom designs may take longer, depending on the complexity. If you need an item by a specific date, please contact us to discuss and make necessary arrangements.
We offer standard shipping at checkout, however expedited shipping is available at an additional cost.
Support and Contact
You can reach us via email at care@memorial-tribute.com, through our contact form on the website, or by phone at 407-536-8898.
Yes, we provide bulk discounts for large orders. Please contact us for a custom quote.
Get In Touch
Contact Us to Start Creating Your Memorial Today
Reach out to discuss your memorial needs and discover how we can help you create a meaningful tribute for your loved ones.
